Cancellation Policy
Training cancellation policy
If you are unable to attend the course you are booked on, you may substitute, by prior arrangement and after notifying us via email (louise@bluebellsmhtraining.co.uk), someone else from your organisation. There may be the option to transfer to another course date.
If you are unable to attend, and not in a position to substitute your place to another person or transfer to another course date then the following charges will apply:
Cancellation charges - training courses:
- 16-12 weeks before the course: 25% of the fee
- 12-8 weeks before the course: 50% of the fee
- 8-2 weeks before the course: 75% of the fee
- Less than 14 days before the course: 100% of the fee.
Please note that full payment is required for non-attendance on a booking that has been transferred.